Customer Info

About Us

 

Jaks Paper was founded in 2010, where is all started with a blog. We launched our lifestyle webshop in 2016, where we place great emphasis on Art and Interior.

 

We also offer to our local customers counseling and help with the styling of the individual customers home.

 

The owner of Jaks Paper has a long background in Art and Fashion.

 

Customer Service & Info

 

PAYMENT METHODS

 

- Creditcard and Paypal

 

At Jaks Paper online store you can make use of Visa or paypal.

We want our customers to feel safe when you shop with us. We registers no personal information about your transactions. Stripe, our acquirer, takes care of all data, information and transfers to our account.

 

 

DELIVERY / SHIPPING

 

Goods are sent from our warehouse the day after received orders. All our orders are sent by tracking number. We will send you a confirmation with order information when the item is shipped.

Orders placed from Friday to Sunday will be processed the following Monday.

 

Delivery for shipments addressed to European Union takes 2-3 working days.

Delivery for shipments addressed to the rest of the world takes 4-5 working days.

 

Shipping costs

 

France: 5€

 

EUROPEAN COUNTRIES: 10€

 

REST OF THE WORLD: 15€

 

 

COMPLAINT / DAMAGE IN TRANSIT

 

Complaints effected by errors or damage on this item. We take the return shipping if complaints.

All items are checked for defects before they are packed and sent to you as a customer. If an injury occurs during shipping, and there is visible damage to the packaging please contact us info@jakspaper.com

 

 

RETURN AND EXCHANGE

 

For any reason, customer can return the order, entirely or partially. Items can be returned for a size/color exchange or for refund within 14 working days from delivery of the parcel. Items must be returned in the same original conditions, neatly packed and with the return tag still attached.

You the customer pays return shipping.

 

COPYRIGHT

 

We do note that Jaks Paper has copyright on all images and text in the online store. Will you make use of our images, send a request to us.

Jaks Paper © 2016 | All Rights Reserved | info@jakspaper.com